Identity Verification Guide

If you want to withdraw funds or increase your payment limits, you need to verify your identity. We will ask you to provide us with supporting documents, according to KYC Policy to prevent fraud causes. Verification on FXinvesting is very simple and intuitive.

FXinvesting asks customers to provide 4 documents in order to complete the verification of their trading account:

1. Identity Document 

You can provide us with any government issued document such as passport, ID card, or driving license.

  • National ID card (both sides) or national passport (first page only);
  • Driving license (both sides).

Please note, that we accept a driving license as a proof of your identity only if it is a plastic card, and all the information in it is provided with Latin transliteration.

2. Copy of Visa/Master card

A copy of the credit/debit card that was used for transaction. Copies of both sides, front and back, should be provided in color. The middle digits and CVV on the back must be covered; the signature, the card holder name, along with the first 4 and the last 4 digits have to be clearly visible.

  1. Utility bill or a bank statement.

A provision of proof of your physical or billing address in country of your residence, which is not older than 3 months, and includes your full name.

  • Utility bill;
  • Electricity bill;
  • Bank statement;
  • Tax return, council tax;
  • If you do not have any documents from the list above with Latin transliteration, you can provide us with one of the following: Bank statement with your NAME and ADDRESS in English; Confirmation from your work/college/university/care institution that verifies your name, address and details of employment/studies/residency status with a signature and official stamp.

Please, make sure that your scans should correspond with the following requirements:

  • Documents should be valid due to the issue date (issued within the last 3 months);
  • Proof of residency must contain your NAME and HOME address;
  • Proof of residency should be provided in a form of a photo or scanned copy of a PAPER document;
  • Documents should be issued using the characters of Latin alphabet;
  • Proof of residency document must contain the DATE of ISSUE.

  1. Declaration of deposit

Declaration of Deposit is a purchase history of your online transaction. This document proves that you have made a deposit by your own free will and that the card that you used belongs directly to you! By signing the DOD, you confirm that you are aware of the deposit and authorized it.
You will receive this document from our company once you activate your trading account.

Scans of Documents

Make sure that your photos/scans meet the following requirements:

  • Documents should be valid due to the issue date;
  • Scanned images should be in color and in high resolution;
  • Allowed formats: JPG, GIF, PNG, TIFF or PDF;
  • File size should be no more than 10 MB;
  • Photos/Scans should not be older than 3 months;
  • Documents should be issued using the characters of Latin alphabet or have Latin transliteration of main fields;
  • In case of the low-quality of the documents, the Compliance Department has the right to ask you to provide the documents again.

! Verification procedure does not usually take long. However, in rare cases, it might take up to 24 hours. Our Compliance team will try to review and approve all the information you have provided as soon as possible. In case you experience any issues, please contact our 24/7 support team.

How to send documents?

You can either send the documents mentioned above to us via email or you can upload them directly from your personal trading account. In order to perform this, all you need is to go to the “My Account” section and click on the “Upload Documents” button.


Why should customer provide us with the requested documents?

  • According to the international standards for preventing illegal activity and due to the standards of anti-money laundering policy, a customer has to pass the verification procedure.
  • These documents are requested for both your and our safety. And to make sure that in case you want to make deposit or request a withdrawal of your funds and profit, all the actions are performed exclusively and only by yourself. We are very concerned about the safety of every process involved in our cooperation.
  • The requested documents are needed for the verification process. Since our company has opened a segregated account for you which is under your name, so that is one of the reason we need a proof of your identity. The security of our clients and reputation is number one priority for our company!
IMPORTANT - RISK WARNING: Don’t forget that trading Forex can bring a lot of big benefits to the investors but involves an unavoidable risk of partial or full loss of funds as well. Please examine our full Risk Note
attentively before placing positions on our platform. The initial investors should consider these warnings before trading Forex and never invest beyond their means. Please read our Disclaimer carefully.
The company categorically excludes any cooperation with the citizens of Azerbaijan.
The company categorically excludes any cooperation with legal entities of Azerbaijan. ©2015-2016 BP MEDIA GROUP LTD, Ajeltake road, Ajeltake Island, Majuro, MH96960, Marshall Island
Service Partners: Columbus Merchant Services Ltd Suite 501, St James Court, St Denis Street, Port Louis, Mauritius ID: 129201 C2/GBL
LLC TAURON SERVICES Sagarejo, Georgia ID: 438112338
Support: [email protected]
Support Phone: +44-208-089-0331